Store Closure Guide for Online Ordering

Closure Checklist

• Turn OFF Online Ordering in GoParrot
• Turn off Third Party Ordering in Dashboard
• Turn off EZCater ordering

To Pause Online Ordering (App & Website) 

Go to GoParrot/Online order Management/Orders

Click on Pause Online Ordering

Click on Confirm to Pause Online Ordering

NOTE: You must go back into GoParrot to enable the site again

To Enable Online Ordering (App & Website) 

Go to GoParrot/Online order Management/Orders

Click Enable Online Ordering

Click Confirm to turn online ordering back on

To Pause Third Party Ordering (Door Dash, Uber, etc) 

Go to Square Dashboard/Online/Channels

Click on Manage for each third party vendor

Click on ". . . " to open actions drop down menu

Click on Pause

Select the amount of time you want to Pause third party sales

Click on Done

NOTE: You must go back into Square Dash Board to enable each third party vendor again

To Enable Third Party Ordering (Door Dash, Uber, etc) 

Follow previous steps and click on " . . . " open actions drop down menu

Click on Resume

Click on Done

To Pause EZCater

How to set up a Temporary Closure

1. Log into ezManage, open the settings tab and select a store. 

2. Scroll down to the Temporary Closure section and click the edit button in upper right hand corner. 

3. If you’re on your desktop and want to set a full-day closure, select the date range. You do not need to add the time frame. This will automatically set your store on a full-day closure. You can also set a time frame from the drop-down if you want to set a partial closure. 

4. Click "Save Changes" to apply your store's closures. 

5. You'll also be able to edit or delete these closures within your ezManage iOS app. 

NOTE: You do not need to go back into EZCater to enable the site again.  EZCater will automatically enable the site once the selected date/times have expired.