Square: To Pause + Enable Online Ordering & Edit Hours

Created by Rachel Turk, Modified on Wed, 1 Jul at 2:39 PM by Rachel Turk

*REVISED with PER DIEM instructions*

TO PAUSE ONLINE ORDERING & APP (Per Diem):

Select location (at the top - step only needed for multi-unit operators)
Select "Operations" > “Locations”
Toggle off both "App Ordering" AND "Web Ordering"

** This only controls Shane’s Online Ordering & the Shane’s App (must also pause 3^rd party ordering)

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TO PAUSE 3^RD PARTY ORDERING:

From Square Dashboard: Online --> Sales Channels --> select “Manage” on each 3^rd party integration --> scroll down & click the first set of 3 dots --> Pause --> Choose how long to pause

** do this for each 3^rd Party vendor you have integrated. **

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TO SET SPECIAL HOLIDAY HOURS (for app & online ordering) (Per Diem):

** you can set holiday hours ahead of time if you know you will be closed or closing early)

From the Per Diem Dashboard:

Select location
Select "Operations" > “Business Hours”
Scroll down to "Special Day Overrides"
Select "Add Special Day Override"
Select "Open" if setting limited hours for the day --or-- "Closed" if closed all day (ex: Christmas)
Save & it will show your new hours in the 'Special Day Override' category

** This only controls Shane’s Online Ordering & Shane’s App (must also pause 3^rd party ordering day of)

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TO EDIT STORE HOURS (for app & online ordering) (Per Diem):

From Square Dashboard: Settings --> "My Business" --> “Locations” --> select the location from the list (click into it) --> Edit hours under "Business hours"

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MUST ALSO EDIT HOURS FOR 3^RD PARTY ORDERING via Square Dashboard:

From Square Dashboard: Online --> Sales Channels --> select “Manage” on each 3^rd party integration --> scroll down to the store hours and & click on the 3 dots --> Edit menu hours

** do this for each 3^rd Party vendor you have integrated. **